Delete your Navastha account
You can delete your account yourself in the app, or ask us to do it by email.
Option 1: In the app
Students
- Open Navastha and go to Profile.
- Press and hold the Logout button.
- Choose Delete to confirm.
Librarians
- Open Navastha and go to Profile.
- Tap Delete Account and confirm.
- Your account is scheduled for deletion and you have 21 days to change your mind. Open the app and tap the cancel button to keep your account. After that time the account is deleted.
Option 2: By email
Email support@navastha.com with the subject "Delete my Navastha account", from the email address you use in the app. We may ask you to confirm it is you. We will email you when it is done.
What is deleted
- Your profile and public profile (name, photo, bio).
- Your notifications and saved libraries.
- Your chat list and online status.
- Your privacy settings.
- Who you follow, who follows you, friend requests and blocks.
- Your sign-in account, so you can no longer log in.
What may remain
- Booking, attendance and receipt records that a library needs for its own books.
- Messages you already sent, which stay in the conversations of the people you wrote to.
If you want these removed too, say so in your email. We will review each request and tell you what we can delete and what we must keep.
Questions
See the privacy policy or email support@navastha.com.